Terms and Conditions of Use

Offered Products Through the Website www.melaniaromanelli.com by Melania Romanelli (NIFY5448810D) and Michele De Vivo (NIFY4961075N), registered office at Calle Hinojo 30, Vecindario, 35110 Las Palmas de Gran Canaria (Spain)

and the Consumer/User.

1. DEFINITIONS

Terms and Conditions or General Conditions: This text represents the terms and general conditions of purchase and use of goods and services offered to the Consumer by the Publishers.

Publishers and/or Owners: Melania Romanelli (NIFY5448810D) and Michele De Vivo (NIFY4961075N), registered office at Calle Hinojo 30, Vecindario, 35110 Las Palmas de Gran Canaria (Spain).

User or Consumer: The user of the services provided on the Sites or, more generally, anyone acting for purposes unrelated to their professional or business activities.

The Parties: The parties to the contract, jointly referred to as Michele De Vivo and the Consumer.

Sites or Site: The URLs where the Publisher’s products and services are available for consultation and purchase, to which these Terms and Conditions apply.

Products: Goods and services offered to the Consumer/User by Melania Romanelli and Michele De Vivo through their Sites.


2. OBJECT OF THE CONTRACT

These terms and conditions govern the contract for the sale of products offered on the Publisher’s websites. Purchasing products online implies full acceptance without reservations of these general conditions governing the sale. The General Conditions will remain valid and effective until they are modified and/or supplemented by the Publisher. Any changes and/or additions to the General Conditions will take effect from the date they are published on the Site and will apply to sales made from that date.

The Sites provide an Internet sales service for products consisting of electronic books. Products that are unavailable are out of stock until further availability. The Publisher can accept the Customer’s orders within the limits of the quantities of the requested Products available. Therefore, the Publisher’s acceptance of the purchase proposal submitted by the Customer is subject to the availability of the Products themselves. The Publisher commits to promptly inform the Customer of any unforeseeable stock shortages due to excess demand or other causes.

Electronic Products (eBooks). The User can download the file of individual eBooks directly from the Site in the “section.” The eBook files are available in the format indicated in the product sheet. To read the eBooks, an e-reader equipped with reading software is necessary. The User must verify before purchasing the compatibility of the eBook format they intend to purchase with their e-reader. The Publisher and/or distributor may equip the files containing the eBook with protection systems. In such cases, these protection systems limit the possibility of transferring the files containing the eBook between PCs, devices, and other tools used for reading eBooks. The Publisher will send the Customer an email with the purchase summary and the related invoice. The ISBN – International Standard Book Number – is a number that uniquely and permanently identifies a title or an edition of a title of a specific publisher at an international level. In addition to identifying the book, it is attributed to all those products created to be used as a book. The ISBN – since January 1, 2007 – is composed of a 13-digit code, divided into 5 parts by division dashes. It is defined by an ISO standard derived from the English SBN coding of 1967. Although not mandatory, its use has become essential for introducing the book product into the mass distribution channels. The Publisher regularly provides all its products with the ISBN code. For more information, please visit the following link.

e-Learning Courses. To facilitate the understanding of eBooks and delve into specific topics, the Publisher offers the User numerous in-depth courses, both free and paid. The course content can range from simple recorded frontal lessons to coaching activities carried out through modern communication technologies. Access to the courses is granted through accreditation provided by the Publisher following the purchase phase, generally provided via email. Among the courses offered by the Publisher are also online video courses available through the Publisher’s portal. Once the access credentials are received, it will be possible to access the reserved areas and follow or download the courses for which accreditation has been received. Live courses are not medical or psychological courses (see disclaimer at the bottom of the page).

Live Events. For the same purpose as online courses, namely to facilitate the understanding of the ebook and delve into specific topics related to network marketing, the Publisher organizes a very limited number of live events. These events will be accessible exclusively to a qualified and pre-identified audience. The Publisher reserves the right to suspend or withdraw the offer in case the maximum number of participants is exceeded. Based on the number of registrations received, the Publisher may cancel or reschedule the course, giving at least 5 days’ notice to the email address provided by the User. In case of cancellation, the Publisher will provide the Consumer with a bonus for purchasing participation in other events. Entry to the live event is nominal. The Ticket can be transferred to another person no later than 15 days before the event by sending written communication to the address contact@melaniaromanelli.com.The Publisher reserves the right to refuse the transfer. The ticket price excludes any expenses (meals, coffee breaks, overnight stays, etc.), which, unless otherwise indicated by the Publisher, will remain the responsibility of the User.


3. PURCHASE AND PAYMENT METHODS

Products can be purchased through the forms made available by the Publisher on its Sites, either in a single solution or through multiple monthly payments via different methods. The available payment methods are:

– Credit Card: If you choose to pay by credit card, make sure with your issuing bank that it is enabled for online purchases, ensure you enter all data correctly, and have the security circuit passwords Verified by Visa and SecureCode by MasterCard. The cards accepted are those linked to the PayPal circuit.

– PayPal: PayPal is an online payment system that requires the opening of a PayPal account. Completing a purchase with this type of payment will display a PayPal page: enter your email address and PayPal account password or follow the procedure to create a new account. After registration, you can proceed to pay via PayPal without having to re-enter your data for subsequent purchases. Choosing this payment method, the amount is charged directly to the PayPal account upon order acquisition. An email confirmation from PayPal will be sent for each transaction executed. In case of cancellation, the amount will be refunded to the customer’s PayPal account. Acceptance of cookies is essential for any purchase or subscription on the Site.

– Bank Transfer: For purchase by bank transfer, after receiving the customer’s purchase order, the Publisher will transmit all its data to allow the User to order the bank to credit the amount previously specified to the Publisher’s account.


4. PRICES

All Product prices published on the Site are expressed in Euros and include Value Added Tax (VAT). The Publisher reserves the right to change the price of the Products at any time without notice, provided that the price charged to the user will be the one indicated on the Site at the time of placing the order and that no account will be taken of any variations (increase or decrease) subsequent to the transmission of the same, except in cases where the prices indicated on the Site for a specific Product are disproportionately incompatible with the normal market prices of that Product due to obvious material errors.


5. INDUSTRIAL AND INTELLECTUAL PROPERTY

The Structure, Layout, Source Code, Plug-Ins, idea, Know-How, project, Trademark, contents, Texts, Graphic Appearance, Concept, and anything pertinent to the Sites and Products are to be considered exclusively the property of the Publisher and are covered by Copyright. The trademark “Melania Romanelli” and all those derived or deriving from it are otherwise protected under intellectual property law.


6. CONSUMER/ USER OBLIGATIONS

In creating their profile and filling out the form, the User intending to register undertakes to provide their personal data correctly and truthfully and not to upload illegal content. The user agrees to use the interaction services offered by the Publisher to registered users solely for discussion purposes related to the topics of the Publisher’s product offer, considering any form of contact aimed at promoting goods or services and, more generally, any spamming activity or further activity that violates current legislation or may annoy other users as prohibited. The User is obliged to proceed with the immediate payment of the fee for the selected product according to one of the indicated methods. The User is obliged to use the materials related to the products exclusively for personal use, as well as within the limits provided by Article 5. In the case of participation in a Live Event, the user is responsible for their conduct and undertakes to behave appropriately without hindering the proper conduct of activities and/or disturbing the teacher or other participants and/or damaging property or persons. The user is solely responsible for any injury, loss, and/or damage they may suffer during participation in the event, even if caused by the action or negligence of other participants or third parties. The Publisher does not provide health, injury, or life insurance for participants. Even if the eBook files are not equipped with protection systems, the user is obliged to use the content of the said eBook files for private use only and, in particular, not to commercialize, share, modify, reproduce, or process them. In no case, by virtue of the contract governed by these general conditions, does the user acquire rights related to the exploitation of eBook products. The user is also prohibited from removing or deleting protection systems related to the eBook file, if any. If the user makes false statements during the registration process or order completion, or in case of non-compliance with the provisions of this article, they will be liable for damages suffered by the Publisher, or the latter is called to compensate third parties. In the case of public insults, defamation, or other inappropriate behavior, the user may be banned, and in the case of repeated behavior, the user may be banned. The Publisher reserves the right to act according to the law to protect its interests and recover any damages suffered.


7. RIGHT OF WITHDRAWAL

Pursuant to Article 52 and following Legislative Decree no. 21/2014, the User has the right to withdraw from the contract without penalty and without specifying the reason within fourteen (14) working days starting from the day of receipt of the purchased Product. The right of withdrawal can be exercised by sending an email to contact@melaniaromanelli.com. In case of exercise of the right of withdrawal, the User must return the Product intact in its original packaging, including all its parts, no later than 14 days from the date on which they communicated their decision to withdraw from the contract. The return costs are borne by the User. Once the integrity of the returned product has been verified, the Publisher will refund the amount paid by the User within 14 days of receiving the product. This right cannot be exercised in the case of the supply of digital content (e.g., eBooks) by means of non-material support once the download process has begun. The right of withdrawal is excluded in the case of the supply of sealed audio or video recordings or sealed computer software, which have been opened after delivery, or in case of the supply of goods made to the User’s specifications or clearly personalized.

N.B. For payment in multiple installments, it is possible to cancel the purchase under the following conditions: the amount already paid will NOT be refunded, but the buyer can cancel the payment of the subsequent installments without any obligations. Payments in multiple installments are made 30 days apart. Upon cancellation, the buyer will lose access to the platform and coaching support. If the buyer wishes to regain access to the platform, they can do so by settling the remaining agreed-upon amount.


8. MONEY BACK GUARANTEE

Beyond the provisions of the Law and those outlined in the previous clause regarding the right of withdrawal, the Publisher provides a full guarantee for the entire course (if paid in a single installment) under specific conditions. If the User:

(i) has studied all the educational material provided by the Publisher (100% of the Course available at the time of the refund decision);

(ii) has meticulously applied all the instructions received from the Publisher (completed, submitted, and corrected exercises as requested by the Publisher; printed files, notes, fully watched videos, MP3 files, and graphic schemes);

(iii) has completed the entire study plan, including all modules 100%, with all exercises completed, various checklists and goals achieved, studied all available material, and worked interactively and weekly with the Publisher;

(iv) has participated (even anonymously) in the private Facebook group with at least one post per week about the work and 10 comments per month since the beginning of the work with Melania;

(v) is unable to achieve even one of the results outlined by the Publisher in the product presentation;

(vi) demonstrates the fulfillment of the conditions in the five preceding points by sending an email to contact@melaniaromanelli.com  containing all the duly completed worksheets and the participation history in the program;

(vii) has paid only with the “single installment” formula (therefore in a single payment), regardless of the amount at the time of the choice;

The publisher will fully refund the amount spent by the Consumer/User, minus management fees (35% of the total at the time of entry).

N.B. The “satisfaction or your money back” formula does NOT apply to promotional purchases, special offers, and payments in multiple installments.


9. MODIFICATION OF THE GENERAL CONDITIONS

If these Terms and Conditions require changes, either regulatory or factual corrections, it will be the Publisher’s responsibility to update them by publishing them on the website. If a provision, an article, or part of it (present or future) becomes wholly or partially null and/or ineffective, or if there are omissions within these Terms and Conditions, the remaining provisions will still remain valid, effective, and productive. It is understood that the “Parties” will amicably evaluate how to resolve any arising issues.


10. DISCLAIMER OF LIABILITY

The publisher is not responsible to the User or any parties directly or indirectly connected to the User for delays, disruptions, or suspensions of the site that depend on third parties or are caused by force majeure or unforeseeable circumstances (including, but not limited to: suspension, slowdown, or malfunctioning of telephone service or electricity supply, malfunctions of the Internet or internet service provider, or the software used for service delivery, impediments or obstacles determined by legal provisions or acts of foreign national authorities, legal or third-party acts, or other causes not directly attributable to the Provider); for delays, disruptions, or suspensions of the social network platform used for ongoing training courses; for the increase or lack of increase in business by the User’s activity, for failure to achieve desired results in light of investments and costs incurred, and for any damage resulting from the educational process; for tampering or interventions by third parties on services or equipment used by the Publisher or the User; for incorrect use of the platform by Users; malfunctions of connection devices used by Users; non-compliance and/or obsolescence of devices or programs owned by the User or third parties; issues or disruptions related to hosting and domain; for malfunctions of services, data loss, accidental dissemination of personal or sensitive data, and any other type of damage resulting from attacks by hackers, thieves, hackers, crackers, viruses, etc.

The User agrees that the Publisher will not be held responsible for omissions or errors that may be contained in the materials transmitted on the site nor for any violation of third-party rights and the resulting damages, even indirect, consequential to it, or for other damages of any kind, including loss of the right to use, loss of information or missed profits arising from contract non-performance, negligence, or other harmful actions, arising from or in any way connected to the use or information available on the site.

The publisher, despite carefully selecting the instructors entrusted with conducting Live Events, is not responsible for the accuracy and correctness of the proposed content and the comments and opinions expressed, in any form, during the live activity.

Furthermore, any liability concerning the management of the Facebook Group dedicated to the products is excluded if, after the relationship with the Publisher ends, it is kept active and managed for different purposes in which the Publisher is not involved.

DISCLAIMER: In NO WAY does my work replace medical, psychological, psychiatric, residential, or nutritional treatment, nor is it a cure, support, or diagnosis. For assistance in this regard, it is recommended to consult a specialized doctor.


11. PRIVACY POLICY

For information on the processing of personal data, please click on the page’s link.


12. LANGUAGE, APPLICABLE LAW, AND JURISDICTION

I These Terms and Conditions are written exclusively in English. The relationship between the Publisher and the Consumer is governed exclusively under Spanish law. The parties acknowledge that any disputes arising regarding the interpretation, challenge, or execution of this contract will be subject to the jurisdiction of the laws in the Canary Islands, excluding any other alternative forum.

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